They wanted to be able to proactively and easily monitor their growing deployments of UC/Skype for Business Online from the same single pane-of-glass that they monitor Exchange Online, SharePoint Online, OneDrive and others. Our customers and prospects frequently demanded the capabilities to monitor Lync/Skype for Business. Using CloudReady Skype Sensors for Proactively Monitoring Skype for Business/Lync VoIP, QoS is recommended: Giving voice data priority on your network connections is recommended for good quality voice and video calls over Skype for Business/Lync.The network must be capable of at least 100Mbps. Sufficient Bandwidth Wi-Fi is not recommended for VoIP communications and Skype for Business/Lync. VoIP and solutions like Lync/Skype for Business demand a consistent network path and low jitter of less than 10 milliseconds. Low Jitter: Jitter is a measurement of the variability of packet delay in a network path between two points.Low Packet Loss: Along with low-latency, the network path must provide for packet loss of the less than 0.2%.Low Latency: As a guide, the internet connection to the Skype for Business Online should have latency of less than 200 milliseconds for an effective experience.Read on… Network guidelines for effectively running Lync/Skype for Business: You’re still responsible for your end of the bargain, though, you have to have a reliable network capable of handling Skype/Lync. Lync and Skype for Business can be challenging to setup and care-for which is why more and more customers are opting to go to Office 365 and Skype for Business Online where the experts that produce the product (Microsoft!) run and maintain the servers and infrastructure. Unified Communications (UC) and, in particular, the full-featured Skype for Business place high demands on the network and those demands increase exponentially the more Skype for Business is leveraged within a business. Why Monitoring Skype for Business is So Important Click here to find out more about the world’s most powerful Unified Communications system, Skype for Business Online. Skype for Business is also available on mobile platforms. Skype for Business offers IM, presence, voice and video calls and meetings, just like Lync did. Skype for Business and Skype for Business Online is the re-branded (and newly skinned) Lync client and infrastructure by Microsoft.
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